Exchanges and returns – By Coe

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Exchanges and returns

Exchanges and Right of Withdrawal


You are entitled to 14 days of open purchase according to the Consumer Purchase Act. Does not apply to special orders, original or discounted products. Contact us by email before you make a possible return. The item must be returned in unused condition and well packaged. You are responsible for the shipping cost. If the item is damaged or lost on return, you are responsible. We do not redeem goods sent against cash on delivery. The withdrawal period is calculated from the day you received the product. This means that day 1 is the day you have been notified that the product is available for collection at your postal agent. The product must be in original condition and returned in its original packaging for the repurchase to apply. The product must be received by us within 14 days if you wish to change your product or cancel your purchase. B

Return address: (only for purchases via www.bycoe.se)

By Coe

Tibastvägen 35 13835 Älta

Uncollected goods

Items that are not picked up will be charged to you with 300 sec. If you fail to pick up the package so it has been sent back to us and you want us to send it again, you will be charged a new shipment of 100 sec.





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